Vacation Rental Bill of Rights®
At Kaiser Realty by Wyndham Vacation Rentals, we believe that every traveler is entitled to certain expectations when they choose a vacation rental—regardless of who they ultimately decide to book with. There is a great deal of variety among rental properties and the types of vacation experiences they can provide. Still, you have the “right” to expect some fundamental standards no matter what type of vacation rental you choose.
When booking your next vacation rental stay, give yourself the peace of mind in knowing that your trusted and treasured vacation is in the hands of those who are looking out for you. Remember, you have the right to:
- Wyndham Vacation Rentals North America has over 35 years of industry experience.
- Wyndham Vacation Rentals is a part of the Wyndham Worldwide family of brands, one of the largest global hospitality companies in the world.
- Wyndham Worldwide was recently ranked No. 1 on FORTUNE's Most Admired List in the Hospitality Sector and has received a number of prestigious accolades throughout the years.
- Wyndham Worldwide is listed on the New York Stock Exchange (NYSE: WYN).
- Wyndham Vacation Rentals offers approximately 9,000 rental properties, located in some of the most desirable beach, ski, mountain, theme park, golf and tennis resort destinations across North America.
- Wyndham Vacation Rentals has a wide selection of property types to suit a variety of tastes including villas, private homes and resort condos.
- Enjoy access to Wyndham Vacation Rentals' European brands which offer an extensive portfolio of approximately 91,000 properties that include traditional stays in private homes, cottages and resort condos as well as unique experiences in bungalow parks, tents, castles and houseboats.
- Many properties offer hotel-like amenities which may include an on-site front desk and check-in, complimentary WiFi, shuttle services, daily housekeeping, and luxury bath products.
- With Wyndham Vacation Rentals, the information and photos displayed online accurately represent the details of the properties.
- Wyndham Vacation Rentals posts an abundance of information and photos online so you're fully comfortable with the vacation rental you select.
- With Wyndham Vacation Rentals, you can search availability on our website in real time and book in just a few easy steps.
- Wyndham Vacation Rentals promises your booking will not be cancelled prior to arrival without notification. Reasons for a cancellation include natural disasters and other events that are beyond the control of Wyndham Vacation Rentals.
- When you book with us, you are doing business with a licensed vacation rental company that is part of one of the world's largest hospitality companies.
- Wyndham Vacation Rentals offers a guest service team to assist with questions you may have during the booking period.
- Wyndham Vacation Rentals offers 24/7 maintenance assistance during your stay, and access to local representatives with expertise and knowledge.
- Wyndham Vacation Rentals offers convenient check-in and check-out services.
- Wyndham Vacation Rentals offers a post-vacation survey, which gives guests a chance to share their vacation experience.
- Wyndham Vacation Rentals actively manages the properties in its portfolio with our guest's satisfaction in mind.
- The properties are cleaned between each guest visit, and some properties offer daily maid service.