ResortQuest Property Management & Vacation Rental ServicesWho is Resort Quest | Why go with ResortQuest?
What will ResortQuest do for me? | Marketing | Philosophy
Who is ResortQuest?
ResortQuest is the largest marketer and management company of vacation condominiums and home rentals in the U.S., based on a portfolio of nearly 10,000 vacation rental properties in premier resort destinations: Sun Valley, ID; Park City, UT; Aspen, Breckenridge, Keystone and Steamboat Springs, CO; Hilton Head, SC; and over 3000 vacation rentals properties located along the beaches of the Florida Panhandle. With the inclusion of Partner Affiliates across North America and Europe, ResortQuest now offers over 100,000 vacation rental choices in over 140 destinations worldwide.
We take pride in our high level of guest service and personal relationships with our homeowners. Our years of experience, national marketing reach and local market expertise make us the best in the business.
ResortQuest is a wholly-owned subsidiary of The Leucadia Corporation (NYSE:LUK) and is owned and managed by Park Brady (CEO). Mr. Brady has extensive experience in the vacation rental and management sectors as well as a deep insight to our local needs and economy, having spent a number of years as a resident of Breckenridge.
Why use ResortQuest as my management company?
We care for your home as if it were our own; and we care for our guests to ensure your vacation rental becomes their home away from home.
ResortQuest provides vacation rental owners with a single source for all of their property needs; from maintenance and housekeeping, to rental management and marketing. We make sure your home is properly cleaned and cared for around-the-clock, all year long. Should your home require maintenance from a leaky faucet to replacing a water heater, we are here day-in and day-out to ensure the job is done correctly and within budget.
Known for our friendly and personalized service, we have local offices in each of our locations, giving our vacation owners the peace of mind that our experienced staff is taking the best possible care of their investment. Our Management Team is available to recommend ways to increase revenues, help coordinate deliveries, assist in making your reservations, review your monthly statement for accuracy and make your vacation home ownership enjoyable and hassle-free.
What will ResortQuest do for me?
ResortQuest will market and promote your home to perspective renters, take reservations and payments from guests, handle guest requests and complaints, hire and manage service providers, collect and remit sales tax, send monthly revenue statements and checks, and year-end tax information. We have a local, professional management team and staff on-call to assist owners and guests 24 hours a day.
Nationally Branded Marketing
ResortQuest manages the only nationally branded network of vacation rental properties throughout the continental United States and Canada. There's no doubt about it, there is marketing power in numbers, and our homeowners benefit from this visibility!
When you choose ResortQuest to manage your property, you are drawing on a vast network of marketing professionals devoted specifically and exclusively to promoting your vacation rental. Your bottom line will benefit from the most sophisticated website management, monitoring and marketing programs; industry-leading call accounting, customer tracking and demographic software; and venerable partnerships with the most reputable and successful tour operators in the travel industry, such as Expedia, Travelocity, Orbitz, Ski.com and Vacation Roost. Our Breckenridge and Keystone team has long-standing affiliations with local businesses, the Chamber of Commerce and Vail Resorts. These crucial partnerships ensure that we can provide our guests and owners with discounted lift tickets, shuttles, ski/board rentals, and other vacation packaging components.
The ResortQuest team is dedicated to the mountain lifestyle and to providing a seamless experience for our guests, owners, homeowner associations, and clients. We are committed to only the highest level of professionalism and excellence in all aspects of our business and we understand that communication is the cornerstone of any good guest, client and owner relationship. We are dedicated to being a positive part of the Breckenridge & Keystone communities.
We believe that by providing superior service and by creating a truly hospitable atmosphere, our company ensures that guests return to our resorts time and time again. We hire and train individuals for our staff who share our enthusiasm for the hospitality service industry, who project friendliness and a true concern for the owners' and guests' welfare.
Marketing the Experience
- Award-winning websites: www.resortquestbreckenridge.com; www.resortquestkeystone.com
- Aggressive local, regional, and national marketing programs featuring all ResortQuest properties
- Cross-selling benefits in over 15,000 units at locations nationwide
- Established repeat customer base of over 2 million guests
- Dedicated on-site conference, leisure, corporate and wedding sales managers
- Strong, established relationships with travel agents, tour operators, meeting and wedding planners
Servicing the Experience
- Access to premium maintenance and housekeeping staff as well as 24-hour guest services
- Dedicated homeowner liaison team
- Dedicated conference, leisure, corporate and wedding sales and service managers
- Full housekeeping, linen and room supplies
- In-unit maintenance and repair
- Timely and accurate accounting statements
- Online viewing of statements, communications and online booking capability for rental owners