Rental Program Overview
The detailed and carefully mapped out process of caring for rental properties has evolved over the years to assure quality standards for ResortQuest Charleston Islands’ Owners and guests. No other company in the area offers a minor maintenance contract, a carpet cleaning contract, Independent Inspection processes, or contracted housekeeping and maintenance companies that are solely dedicated to serve your needs. Each component of this system has been meticulously designed to anticipate pitfalls and assure quality services for both Owner and guests.
Rental Management Service | Marketing | Rental Program Overview | Frequently Asked Questions
About ResortQuest
ResortQuest International manages vacation rental properties in other resort areas including, but not limited to, Alabama, Colorado, Delaware, Florida, Idaho, Maryland, South Carolina, and Utah. Our company is the oldest and largest vacation rental management company serving the Charleston Islands. Our long standing on-island location, and now prime Palm Blvd. position, attests to the emphasis we place on providing Owners the best quality rental services possible.
We have a history of consistently producing very strong occupancy. Not only is ResortQuest Charleston Islands' summer season successful, but the Spring and Fall seasons produce equally as strong occupancy.
Progressive Yield Management Strategies
ResortQuest Charleston Islands’ only focus is on renting privately owned properties. We do not market company-owned lodging in direct competition with Property Owner clients. We truly only make money when ResortQuest Charleston Islands’ Owners make money.
We closely monitor booking trends and occupancy levels on a routine basis throughout the year. Our hands-on tactics ensure that we are capturing competitive rental rates and highest occupancy levels to maximize an Owner’s bottom line.
Commissions
Please call for a competitive analysis to discuss commission structure. Factors such as location, grade-of-property, comparables’ history, etc. will be included in this competitive analysis. For Owner booked reservations where the Owner collects rental fees we charge a reduced commission fee and a small co-ordination fee. You will never be charged for credit card fees.
Front Desk
ResortQuest East Islands’ Front Desk is located in Ocean Park Plaza right on the Isle of Palms Connector, once through the only traffic light on the Isle of Palms. It is open from 7:30am to 6pm (5pm in off peak seasons), seven days a week, year-round, and provides check-in/check-out services, photocopying, and other related guest services.
ResortQuest Kiawah & Seabrook Island’s high profile Front Desk is located in Freshfields Village right next to Newton Farms, off the traffic circle between Kiawah and Seabrook. It is open from 7:30am to 6pm (5pm in off peak seasons), seven days a week, year-round, and provides check-in/check-out services, photocopying, Federal Express, and other related guest services.
Reservations
ResortQuest Charleston Islands’ reservation's office is also open from 8am to 6pm, seven days a week, year-round. The well-trained staff prides itself on its professional handling of inquiries and, as important, its personal concern in dealing with Owner reservations and requests for information. After hours calls are handled by the ResortQuest Call Center, which can assist potential guests with reservation questions as well as contact on-call staff in case of emergencies, enabling us to help guests 24 hours a day.
Reservation Flexibility: Reservations in your property can have different levels of service depending upon what you want provided to the guest. Please contact the Owner Liaison for detailed information and understanding of the various reservation levels offered.
Owner Flexibility
We believe in giving Property Owners options as to what types of reservations will be allowed in your property, as it is your investment. These options can range from discounts to pet friendly. Please contact the Owner Liaison to discuss ResortQuest’s flexibility.
