Smoky Mountains Staff Directory

Susan Bailey
General Manager
Office #: 865.774.9199

Susan Bailey is the General Manager for Sherwood Forest Resort and Gatlinburg Cabins Online. She manages both check-in offices and oversees the daily operations at each location. Susan is dedicated to providing excellent service and making sure that our rental guests are having an enjoyable stay. She is always ready to respond to any guest concerns and makes sure that we communicate with our property owners on a regular basis. Susan is originally from Thomasville, Georgia but has lived in Tennessee for 16 years now. She has been with the company for three years and is a graduate of "Leadership Sevier." In her spare time Susan enjoys spending time with her grandchildren, watching football and any other activity that involves Disney and music.


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Smoky Mountains Administrative Office:
124 North Henderson Avenue
Sevierville, TN 37862
Toll Free:
Local: 865.365.0425


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Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Price includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Price are based in U.S. dollars (USD), and do not include tax. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount, or coupon. Other restrictions may apply. Offer void where prohibited by law.