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  • Cabin
  • 1 Bedrooms
  • Sleeps 6
  • 2 Baths
  • Mountain View
Moonstruck
Pigeon Forge, TN
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8 Reviews
4

Dedra|
4
Christmas Vacation getaway

Since I rely strictly on vacation reviews when making reservations myself, I felt I had to write a review of our stay. The cabin is very nice. It had everything we wanted and needed in it. Wyndham was great to work with on this trip. But, the beds (both upstairs and downstairs) desperately need to be trashed!! The first thing my husband and myself said when we even looked at the rooms was, "LOOK AT THE BED!" The beds weren't something that could be missed either, they were very much visibly seen that they both had a huge hump in the middle with both sides a deep hole! Needless to say, we did the best we could to roll out of our hole each morning and get moving. So the beds need replaced and the bed coverings need updated. Other than the beds, the view is nice and the location is great!

Shelley M|
4
Moonstruck

This cabin is beautiful! My husband and I stayed here for a week and absolutely fell in love with the place. Very clean and well kept with all of the amenities of home. We enjoyed the gorgeous views from the deck. The resort office staff were a pleasure to deal with and were very helpful in making our stay an enjoyable one. Thank you for letting us vacation here. We will definitely return someday soon.

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A FlipKey verified reviewer|
4
Christmas in the Smokies

We celebrated Christmas Dec 23-29. All amenities were in working condition, we enjoyed preparing Christmas dinner with all of the trimmings. Kitchen was very nice. Our two teenage kids enjoyed having their own space in the loft. The cabin was close to Pigeon Forge to enjoy entertainment and shopping.

A TripAdvisor Member|
1
Wyndam customer service is horrible

Many problems with amenities.  The stove was broken, the shower door was broken and ready to fall out, the hot tub controls were broken and it was not possible to control the temperature or the jets.  the hot tub also leaked continuously which kept us from using the deck below.  When discussed with agent at the resort (Sherry) she was very confrontational and during further discussions the next day she lied about our conversation and stated I had said things that were never said.  I have stayed at several cabin rentals in this location (some under the WYNDHAM group of resorts) and have never had to deal with such unprofessional and confrontational agents  i never ask for a discount and I did not even begin the discussions of the problems with the cabin.  A little polite customer service would have gone along way.  My wife also talked to Linda in the same office and had very similar results.  This complaint was sent to Wyndham as well and we never received any follow-up

A TripAdvisor Member|
5
Mr

GREAT !! Loved the cabin, easy check in and out. View was wonderful and the area nice and quiet ! Will be back

Tammy W|
5
Beautiful, fun, romantic getaway!

This is our 2nd time back. Champions Run and Moon Struck are both beautiful cabins. Nice pool for the kids to enjoy. We will be back again!! I love the Smokey Mountains!

A FlipKey verified reviewer|
4
smokey mountain peace

This cabin was exactely as advertised. It is spacious and has beautiful views of the mountains. The cabin had all of the aminities of being home. The only thing missing is decent bbq grill. The beds and furniture were comfortable and clean. I liked the speakers on the deck upstairs by the hot tub. I would recommend this place to anyone and would stay here again. The smokey moubtain area is so peaceful and there is tons of stuff to do for all ages.

A FlipKey verified reviewer|
5
Loved Moonstruck!

This cabin was clean, beautiful, great views, convenient to Pigeon Forge and has great amenities. Enjoyed my second stay in it and loved it!

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