• Cabin
  • 4 Bedrooms
  • Sleeps 10
  • 4 Baths
  • Mountain View
Above Pigeon Forge II
Pigeon Forge, TN
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6 Reviews

Ok place with a few problems

Booked for my father's 0th birthday; 7 total people. Positives: Plenty of room great kitchen/dining room space view was great bedrooms were very comfortable Easy to get to/from pigeon forge Booking/arrival very easy Negatives: BEES! completely infested with carpenter bees Lack of outdoor seating (only 4 chairs, 1 broken) Living room sectional broken Poison Oak everywhere (though the staff was very responsive in helping deal with this) Projector/sound in theater room not entirely functional pool table broken dart board broken no charcoal grill though one was listed (I called and was told "our internal listing doesnt show this property with a charcoal grill" though the web page clearly indicated there is one and we brought lots of charcoal grill supplies and food to be cooked on it) Propane grill only burns at about 200 degrees - appears to be fed off of a natural gas line? took 45 minutes to cook hamburgers

A FlipKey verified reviewer|
OK but needs maintenance

Maintenance issues as the other reviewers have said are spot on. False pool table appears to be photoshopped into photos as of 8/23/2015. Rails on top balcony are loose/rotten and dangerous.

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A FlipKey verified reviewer|
Will try elsewhere

Some maintenance needs to be done. Logs have been bored into by something, bees, termites, woodpecker?? I don't know but needs fixed. There's a few weak boards on the upper porch that need fixed as well. Exhaust fan in lower bathroom did not work and the sliding door had a hard time closing as well. Sink faucet was loose in kitchen as another review mentions and and the dishwasher is not secured in place either. The one other thing was the pool table is not as the picture shows either. In fact, it's a flip over with an air hockey table but the power cord is cut so it is unusable and currently being utilized to keep the pool table side secure. Overall the cabin was clean and had everything we needed. If some maintenance issues are attended too it really is a very nice cabin. It is private and you can see for miles, but the view is starting to get obstructed by trees. Regardless, I cannot recommend this cabin because of those issues. If some minor things are not attended to, what does that say on how things are really being taken care of? I would look elsewhere if we visit the area again

Run Down

I rented this cabin a few years ago when it was under Sugar Maple cabins so I decided to try it again because it was a beautiful cabin. However Wyndham Vacations has not seen that this cabin is kept up. The sink faucet is loose, The couch is a recliner and it does not work, the pool table is not as pictured and the cords are cut. Customer service once we arrived was BAD, granted we arrived after a snow storm and cold temps. We had no water at all in the cabin and we where put on hold multiply times for 5 to 10 minutes before anyone work answer and all we got was the run around about trying to get it fixed or the number to the cabin next door that was empty to use the restrooms and have some running water. The killer when finally talking to the GM Jeff he told me I was not inconvenienced at all, they had no way of knowing the water was not working. They knew the storm was coming and in the instruction it tell you to keep the water at a slow drip, so why did the not follow there own advice. The cabin needs some work will not rent this one again even in the summer.

Loved the cabin.

Loved the cabin. The view of downtown was beautiful. Can't wait to reserve it for next year. Great size, very comfortable throughout.

Robert W|
"Above Pigeon Forge 2" (cabin) is far below par for what we paid!!

Amenities advertised are NOT the amenities provided. 1. The pool table pictured on the website (an elegant carved leg pool table) is ACTUALLY a miniature pool/air hockey flip over table with the severed electrical cord (bear wires included) and the bolts that will NOT hold the table level. (However, nice "Photoshop" cut/paste of carved leg pool table that would be too large to fit in room illustrated.) 2. The kitchen faucet was not properly attached to the sink. (This surely should have been noticed by maintenance/housekeeping crews.) 3. The toilets that pivot (not "tight" to the floor.) 4. The refrigerator that will not cool (We were told we had "too much food in it".) LOL 5. The fogged up insulated double pane windows (broken vacuum seals) that hinder the views 6. The dart board. All the darts (tips) are broken and not functional. 7. No charcoal grille, as advertised. 8. If the cabin sleeps 10, why are there only five (5) deck chairs that are weathered, splintered and in need of repair for the guest to use to sit and enjoy the view? 9. All living furniture (both floors) in poor condition. Warn out sofa cushions. Dining table legs loose. 10. Theater Room . . . how many remotes and where are the batteries? Why can't you hear the voices when you are watching a movie? (Because the sound system is so screwed up!) 11. The televisions in the bedrooms are NOT controllable with the remotes provided. (Let's return to the nostalgic age of "walking across the room to change the channels and/or turn off/on the television.") 12. The "Master Bathroom" whirlpool bath activation button is in disrepair and a safety hazard! 13. The same "Master Bathroom" that had to have the dead 'Lady Bugs' removed prior to using the whirlpool tub. 14. General complaint about the inadequate/uncomfortable beds in many bedrooms. As a family, we expect to rent a functional cabin. I do NOT expect to "have maintenance stop by" and disrupt our visit to repair issues that should have been addressed prior to our arrival. Overall, this review has been very negative. Sorry! Together, as a family, we had a wonderful get together, despite the poor management of this property. We may rent a cabin again, at some point in the future. We will learn to ask more questions prior selection and we may demand an on site inspection prior to occupancy. Despite having to pre-pay a month in advance. Wyndham is a large hospitality company. I expected Wyndham quality!

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