Wyndham Vacation Rentals Reservation Terms, Hilton Head Island

 

ESCROW DEPOSIT AGREEMENT
I have been advised that my reservation deposit must be placed in a S.C. Escrow Account as required by S.C. Real Estate Law. I, the under-signed, so hereby authorize Wyndham Vacation Rentals HHI, LLC, a duly authorized corporation of South Carolina, to receive any and all interest that might be earned from the Wyndham Vacation Rentals HHI, LLC Escrow Account monies that are being held for my benefit.

CANCELLATION POLICY
Cancellation of reservation less than 60 days prior to arrival for homes and 30 days prior to arrival for villas will result in the loss of all funds. Trip Insurance is highly recommended and may be purchased through WVR HHI. Any changes to an existing reservation must occur 60 days prior to arrival for homes and 30 days prior to arrival for villas. Cancellations greater than 60 days prior to arrival for homes or 30 days prior to arrival for villas will result in a cancellation fee of 8.5% of the rental rate plus reservation fee. Extended stays (greater than 27 nights) have a 90 day policy. p>

RATES
Rates, fees and taxes are subject to change without notice.

AGE REQUIREMENT & CONDUCT
The guest making the reservation and signing the rental agreement must be 25 years of age or older, must provide a major credit card and must occupy the rental property for so long as the property is reserved. Guests producing excessive noise and/or behavioral complaints are subject to eviction without refund. All costs incurred for property damage occurring as a result of intentional or illegal behavior will be charged, at ResortQuest’s sole discretion, to the credit card on file for the reservation. Certain closets and cabinets in properties are kept locked and are for owner’s use only.  Wyndham Vacation Rentals HHI, LLC reserves the right to enter the property for any maintenance, cleaning or inspection purposes.

DEPOSITS

  • Initial payment: Due at time of booking:

    • 40% of rental rate

    • Reservation fee and taxes

    • Travel insurance fee (if applicable)

  • Final payment: Due 30 days prior to arrival for villas and 60 days prior to arrival for homes.

    • Remaining rental balance

    • All other taxes

    • Other charges - i.e. pool heating, additional housekeeping

METHODS OF PAYMENT
We accept Visa, MasterCard, American Express and Discover credit cards and personal checks. Make checks payable to Wyndham Vacation Rentals HHI, LLC. If you pay by check, a credit card for potential damages is required at check-in.  Please remember to include your reservation number on your payment. All payments must be paid in U.S. dollars. There is a $25 handling fee for all returned checks. Once your final payment is received, a confirmation of payment will be mailed to you.

RESERVATION FEE
All reservations include a reservation fee plus tax. The reservation fee is calculated on each reservation. The reservation fee helps cover the administrative cost of bookings, Front Desk services and other value added programs. The reservation fee is not charged on extended stay rentals (rentals over 27 days).

TRAVEL INSURANCE
Guests who purchase travel insurance through us will be provided refunds for cancellation subject to the terms and conditions of the travel insurance policy.

POOL & SPA HEAT
Pool and spa heat is not included in the lodging rate, but may available at your select property. For cleanliness reasons, WVR is unable to heat aquatics from June through September. Please call for additional details.

INDEMNIFICATION & PERSONAL PROPERTY
Guest agrees to indemnify and hold harmless WVR HHI and its employees and vendors, free from any claim or liability related to or in connection with the rental of the dwelling. Please take care in securing your personal property at your accommodations. Neither WVR HHI nor the property owner will be held liable for missing or stolen items.

PET POLICIES
A limited number of pet-friendly homes and villas are available. A $150plus tax non-refundable cleaning fee is required. Your pet must be approved prior to arrival. Variation from the pet policy will result in immediate eviction without refund with possible penalties charged to the guest's credit card.

PROPERTY AVAILABLITY
In the event that a managed property becomes unavailable or uninhabitable for any reason, Wyndham Vacation Rentals HHI, LLC will make every effort to move you to comparable accommodations. If comparable accommodations are not available, Wyndham Vacation Rentals HHI, LLC shall be held harmless and the guest agrees that its only remedy shall be a full refund of any monies paid.

CANCELLATIONS

  • Homes:

    • Cancellations before 60 days of arrival:

      • Forfeit cancellation fee which is 8.5% of the rental rate

      • Forfeit the reservation fee

      • Forfeit travel insurance premiums (if applicable)

    • Cancellations inside of 60 days of arrival:

    • Forfeit full amount of rent and sales tax

    • Forfeit reservation fee

    • Forfeit travel insurance premium and tax (if applicable)

  • Villas:

    • Cancellations before 30 days of arrival:

      • Forfeit cancellation fee which is 8.5% of the rental rate

      • Forfeit the reservation fee

      • Forfeit travel insurance premiums and tax (if applicable)

    • Cancellations inside of 30 days of arrival:

      • Forfeit full amount of rent and sales tax

      • Forfeit reservation fee 

      • Forfeit travel insurance premium and tax (if applicable)

No shows, late arrivals and early departures will be charged the full amount for the entire reserved stay. For extended stay rentals (over 27 days), the booking becomes fully non-refundable 90 days prior to arrival.

ARRIVAL AND DEPARTURE
Check-In time is after 4:00 p.m.
Check-Out time is 10:00 a.m.

OCCUPANCY
All homes and villas have a maximum occupancy. The maximum occupancy is calculated by the number of people the property sleeps as stated on the front of the rental contract. All homes and villas are NON-SMOKING unless otherwise stated. Please do not move furniture. Additional occupancy exceeding maximum occupancy, smoking, or moving furniture will result in additional charges, at Wyndham Vacation Rental's sole discretion, to the credit card on file for the reservation.

MONTHLY RENTALS
Monthly rates are available at many properties on a seasonal basis. Please call for specific details.